Email Customer Support with French and English for Banking App , Paco recruitment

  • Setor de atividade: Bancos
  • Tipo de contrato: Termo certo
  • Regime de Trabalho: Tempo-completo
  • Categoria de emprego: Bancos / Economia
  • Sub-categoria de emprego: Atendimento ao cliente / Front Office
  • Data de publicação: 27-09-2022
  • Prazo de candidatura: 05-10-2022

You don't need previous experience - We offer training !

Location:

Oriente – Lisbon

Company:

SEB -  Is one of the leading corporate banks in the Scandinavian market and has a strong position in the countries of the Baltic region. SEB has long been proud to offer world-class financial services and expertise. We are looking for French and English speaking employees for our team in Lisbon to support our customers (emails and sometimes calls)

Project starts 05.10 .2022 !

Your tasks:

  • You will answer the Client questions, via email.
  • Provide customer support via email after a while you can start receiving some calls
  • Work on continuous improvement for client satisfaction

Our expectations:

  • EU citizenship or a residence permit in Portugal
  • You speak native French (C2)
  • You speak English (B2)
  • You are living in Lisbon or ready to move there
  • You like interacting with people

We offer:

  • Full time employment [Shedules: Monday to Saturday 7:00 am to 9:00 pm (40h per week)]
  • Work in the company office in Lisbon – Oriente
  • 9 months fixed-term contract with possibility of extension
  • Online hiring proces
  • Competetive salary and bonus system: 890 € gross x 14 months up to 100€  performance bonus/month + Signing bonus: 2000€ (additional €750 paid after 3, 6, 9 and 12 months)
  • Meal allowance23 € NET per day
  • Flight ticket reimbursement after 6 months
  • Possibility of accommodation in a company - owned apartment
  • Health Insurance after 6 months

 

We look forward to you !

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Contacto
  • Email: office@pacorecruitment.com
  • Nome do contacto: Pamela

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