You don't need previous experience - We offer training !
Location:
Home office (temporarily) in the area of Lisbon district
Office - Oeiras (Lisbon)
Company:
Fressnapf - German pet store chain, which offers a wide selection of pet products. Their online service are growing dynamically. We are looking for French and English speaking employees for our team in Lisbon to support our customers (social media chat and emails)
Project starts 07.09.2022 !
Your tasks:
- Provide customer support via phone and email;
- Prepare, maintain, and review purchasing files
- Confer with customers by email or chat to provide information about products, take or enter orders, cancel accounts, or obtain details of complaints.
Our Expectations:
- EU citizenship or a residence permit in Portugal
- You speak native French (C2)
- You speak English (B2)
- You are living in Lisbon or ready to move there
- You like interacting with people
We offer:
- Full time employment: Monday to Friday – 7am to 7pm (40h per week)
- 6 months fixed-term contract with possibility of extension
- Online hiring proces
- Competetive salary and bonus system: 890€ gross x 14 months up to 100€ performance bonus/month + signing bonus: 2000€ gross (additional 500€ paid after 3, 6, 9 and 12 months)
- meal allowance 23€ NET per day
- health insurance (after 6 months of the contract)
- flight ticket reimbursement after 6 months
- possibility of accommodation in a company - owned apartment
We look forward to you !
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